Privacy Policy

Privacy Policy for https://no-mess-bird-food-mix-for-feeders.feedersandmore.co.uk

Introduction

Welcome to our online platform, dedicated to providing bird food mixes and feeders (hereafter referred to as ‘the Company’ or ‘we’). We are committed to maintaining the highest standards of privacy protection for our users. This Privacy Policy outlines how we collect, use, and safeguard your personal data, ensuring transparency in accordance with global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Protection Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountability Law (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://no-mess-bird-food-mix-for-feeders.feedersandmore.co.uk
  • Any applications, software, or services associated with our brand
  • All interactions and data collected through these platforms
  • It is important to emphasize that this policy does not extend to external third-party websites, apps, or services linked from our site, which have their own privacy policies governing user data.

Processing Activities

This Policy outlines our practices when users engage in the following activities:

  1. Utilizing our applications and services as an authorized user account holder.
  2. Visiting and navigating our websites, including any linked pages within this Privacy Statement.
  3. Subscribing to or receiving communications from us, such as newsletters, promotional emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect diverse types of personal information to enhance your experience with our services:

  • Account Information: Details required to set up and manage user accounts, including names, email addresses, passwords (hashed and salted), and account preferences.
  • Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
  • Financial Information: Personal financial details for accounting purposes and to ensure transaction security.
  • Purchase Information: Items bought, order history, quantities, product specifications, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for user authentication and analytics.
  • Location Data: Geolocation information from devices accessed on our platform to provide location-based services.
  • Feedback: Comments, reviews, ratings, and suggestions provided by users to improve our products and services.
  • Social Media Information: User data shared or linked from social media platforms when interacting with our content or engaging in social login.
  • Product Information: Details about products viewed, searched for, or purchased, including product IDs, descriptions, and user interactions.

We gather this data through direct user input, interactions with our services, and automated technologies like cookies and tracking pixels. Additionally, third-party partners may contribute personal information, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for navigating the site, remembering user preferences, and ensuring basic functionality.
  • Preference Cookies: Used to remember user settings and customization choices.
  • Analytics Cookies: Track user behavior and preferences to improve our services, understand trends, and measure the effectiveness of our website.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for legal requirements and business needs, but we adhere to strict deletion policies once data is no longer needed for these purposes:

  • Data related to transactions and accounts is retained for a period of 7 years in accordance with tax and accounting regulations.
  • Marketing and communications data are deleted or anonymized after 24 months from the last interaction.
  • Analytics data may be aggregated and retained indefinitely for trend analysis but will not include personal identifiers.

Security Measures

We prioritize the protection of user data through robust security practices:

  • Implementing encryption for data in transit and at rest to safeguard sensitive information.
  • Engaging secure third-party processing partners who adhere to industry standards for data protection.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children in this age group.

Your Rights (Subject to Local Regulations)

Depending on your jurisdiction, you may have certain rights regarding personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccuracies in your data corrected or updated.
  • Erasure/Right to be Forgotten: Demand the deletion of your personal data under specific legal grounds.
  • Restriction: Limit our processing of your data for certain purposes.
  • Data Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not negatively impact your interactions with us.

To exercise these rights, please contact our dedicated privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to us: